One Up Solutions Northwest Blog

There are a few occasions that we get a very apparent example of how important basic cybersecurity is, regardless of where you are, and this year’s National Football League draft is one such example.

For those who don’t follow the NFL or the draft proceedings, multiple draftees received prank calls during the process, although one in particular is applicable to businesses of all kinds. Let’s examine this situation to reinforce a few critical cybersecurity best practices.

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

Remember buying software on disks and installing it, computer by computer? Thankfully, those days are long behind us. Today, Software as a Service (SaaS) offers powerful advantages, especially for small and medium-sized businesses.

Let’s explore how you can benefit from these subscription-based tools. 

If you're like many small and medium-sized business owners, you're juggling countless online passwords… for email, banking, software, supplier portals, and more. It's overwhelming! This often leads to using simple or repeated passwords, which unfortunately opens the door to cyber threats like data breaches, a serious risk for any business. Thankfully, there's a straightforward solution: a password manager.

The Snipping Tool is a handy little utility application integrated into Windows that provides users with significant screen-capturing capabilities.

Let’s review how to use it and how it can prove valuable to your business.

Small businesses today generate a lot of data. From customer details and sales records to inventory tracking and employee schedules, you need to be able to structure this data so that you can use it effectively. Keeping that data organized and accessible is important, but managing it effectively can often be a hassle. This is where smart database management comes in. When done right, it helps businesses run smoother and often save money.

Data storage can be difficult for SMBs to manage, but the cloud can make it significantly easier (and cheaper). There are real, tangible benefits of using the cloud for your data storage needs. Today, we’ll look at three major reasons why your organization should have cloud storage on its list of tech infrastructure priorities in the coming months.

Bring Your Own Device, or BYOD, is a common approach for businesses that want to take advantage of mobile technology to kickstart productivity. Instead of supplying each individual employee with company-owned devices, businesses allow employees to use their own devices for work-related purposes. While this is great on the budget, it’s only really effective (and safe) if the employee prioritizes security on their devices; otherwise, it’s a liability.

It isn’t uncommon for many people to make up an answer that they feel seems plausible if asked something they don’t have an answer to. It happens all the time.

As it turns out, this is a tendency that artificial intelligence has inherited from us.

Whether you’re aware of it or not, you’re likely already utilizing the cloud in at least some capacity. The trick is to find the best way to manage your business’ cloud so that it works for your organization’s specific needs. Today, we want to look at the different types of cloud management policies and why you need to weigh your options to get the most value for your business.

The Android operating system periodically receives updates and patches detailed in online publications called Android Security Bulletins. In the March 2025 edition, Google announced that 43 malicious bugs had been resolved, two of which were zero-day vulnerabilities.

Let’s talk about how to implement these fixes and why this is a practice that should reach every aspect of your business’ IT.

Besides all of those people who are advocating for the scaling back or non-implementation of tools to save jobs, most people understand the benefit of automation when it makes sense. Not only do machines tend to do certain tasks more effectively, they never willingly take a day off. Unfortunately, for every task that needs to be completed less than half can be automated, and that number drops even further when you take into account everything a human does at their job. Today, there are very few jobs that can be fully automated; even as AI has begun to be used more for business. This week, we wanted to discuss why automation may not be the answer you are looking for and why training humans holds a lot of value.

If I were to ask you what technology your business possessed and where it all was right now, could you give me an answer? If not, you’ve demonstrated the importance of keeping an accurate inventory of your business’ IT.

So, let’s go over some best practices to make managing your business’ IT inventory more effective.

We’ve all had to confirm we’re not a computer when attempting to log into an account. This is the core purpose of what once was called CAPTCHA… the Completely Automated Public Turing test to tell Computers and Humans Apart. However, it seems surprising that computers don’t easily overcome these simple-seeming tests.

Let’s dig into why these simple tests actually are effective at differentiating between human users and automated bots.

We can’t tell the future—no one really can—but it is both possible and vital to make predictions based on present trends and current events. Let’s look forward to the rest of this year to see what predictions we can make for business IT and the notes we should all take over the next few months.

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

Despite some of the headlines that we saw last year, it wasn’t all bad news regarding ransomware. Critically, 2024 saw ransomware payments plummet by hundreds of millions of dollars… despite many large-scale attacks and one record-breaking whaling payment of $75 million by one victim.

This is undeniably great to hear… but with that in mind, we cannot let ourselves slip into complacency.

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.