One Up Solutions Northwest Blog

One Up Solutions Northwest has been serving the Oregon area since 2003, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Could Your Employees Benefit from a Compressed Workweek?

Could Your Employees Benefit from a Compressed Workweek?

The concept of a four-day workweek has started to gain significant traction among businesses of all sizes. There's a subtle distinction between the traditional four-day workweek and the compressed workweek, however. Today, we will discuss the compressed workweek and what it means for employees.

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Worried Your Workplace Might Be Toxic? Here’s How to Fix It

Worried Your Workplace Might Be Toxic? Here’s How to Fix It

“Toxic” is a buzzword that is often used nowadays, but when it is used to describe a business’ work environment, it needs to be treated with deadly seriousness.

If a workplace is a place people don’t like to be, many drawbacks will ultimately impact operations. Therefore, it is to your benefit to keep your business as positive a workplace as possible.

Let’s discuss how to tell if your company has a toxic workplace and, if so, how to resolve it.

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Video Conferencing Offers More than Before

Video Conferencing Offers More than Before

Video conferencing has become a must-have tool for businesses, especially after the rise of remote work due to the COVID-19 pandemic. It used to feel like something from science fiction, but now it's a key part of how we work together. Video meetings are not only more reliable and easy to use, but they've also become a lot more accessible, helping people connect no matter where they are. Let's take a look at some of the ways video conferencing has improved:

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Cybersecurity Isn’t a Product, It’s a Strategy

Cybersecurity Isn’t a Product, It’s a Strategy

Modern businesses—just like yours—cannot and should not operate without robust cybersecurity protections. This is a point we will emphasize at every opportunity. Let’s explore why security is so crucial and what steps you need to take to safeguard your business.

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What Should Employers Do About the “Act Your Wage” Trend?

What Should Employers Do About the “Act Your Wage” Trend?

In recent years, several workplace trends have emerged that many employers find challenging. One such trend is "quiet quitting," where employees do only the bare minimum required to keep their jobs. A more recent trend is to "act your wage."

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You Can Embrace Remote Operations Without Sacrificing Cybersecurity… It Just Needs to Be Done Right

You Can Embrace Remote Operations Without Sacrificing Cybersecurity… It Just Needs to Be Done Right

Remote work has proven incredibly useful over the past few years despite many employers having various concerns about its implementation. While these concerns vary, one prevalent one is how remote operations impact cybersecurity.

If you’re utilizing remote operations to any degree and aren’t concerned about cybersecurity, you must adjust this mindset and correct your approach.

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How to Create Business Goals Designed for Success

How to Create Business Goals Designed for Success

We all want our businesses to succeed… that’s generally the point of running one. However, this will require you to set the right goals and do so correctly.

Let’s walk through the process you should follow to accomplish this.

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How to Capture the Leads Your Business Needs

How to Capture the Leads Your Business Needs

Generating and capitalizing on digital leads is crucial for business success. A well-thought-out strategy to attract leads through websites, emails, and social media can significantly enhance a company's ability to create a good customer experience and grow its business. This month, we’ll examine this element of a business and give you a step-by-step guide to getting the most out of your digital marketing efforts. 

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Small Businesses Should Be Using These 5 IT Tools

Small Businesses Should Be Using These 5 IT Tools

Information technology offers businesses of all sizes significant benefits, very much including small and medium-sized organizations. Let’s go through five modern tools that offer this kind of inclusive utility to the point that we see them as essential for successful business operations today.

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Backup is an Important Part of a Business Continuity Strategy

Backup is an Important Part of a Business Continuity Strategy

Every organization deals with operational problems in one manner or another. There are dozens of situations that can cause downtime, and having a comprehensive data backup plan can alleviate many of them. This month’s newsletter discusses business continuity and how data backup is a critical piece of that process. 

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Important Steps For Improving Customer Satisfaction

Important Steps For Improving Customer Satisfaction

The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships. 

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Three of the Biggest Security Solutions You Might Not Be Using

Three of the Biggest Security Solutions You Might Not Be Using

Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!

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AI and Work in 2023 and Beyond: A Retrospective

AI and Work in 2023 and Beyond: A Retrospective

2023 was a banner year for artificial intelligence, with the technology exploding into the mainstream and being more accessible by the public than ever before. Let’s explore how what we’ve seen in the past year in terms of AI has changed things for workers and workplaces everywhere.

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How to Judge the Value Cloud Computing Can Deliver

How to Judge the Value Cloud Computing Can Deliver

While one of the big selling points of the cloud has always been how cost-effective it can be, it is important to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. Let’s take a few moments to break down how you can evaluate the value that the cloud can offer you, and how to use this data to your advantage.

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Your Team’s Experience at Work Matters, and IT Can Help Improve It

Your Team’s Experience at Work Matters, and IT Can Help Improve It

When you consider your business’ investments, you probably think about things like the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. However, one often overlooked—but incredibly important—element that needs some level of investment is your employee satisfaction.

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Understanding the Five Levels of Delegation

Understanding the Five Levels of Delegation

As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.

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The Pitfalls of Procrastination: What Kind of Procrastinator are You?

The Pitfalls of Procrastination: What Kind of Procrastinator are You?

We recently started to pick apart the concept of procrastination as a means of understanding it better, and potentially, getting better at not doing it. Last time, we touched on a few ways that procrastination can potentially manifest, so it only made sense to us that we would continue pulling that thread and try to help you identify how you tend to procrastinate more specifically.

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The Pitfalls of Procrastination: How to Beat It, in the Long Term

The Pitfalls of Procrastination: How to Beat It, in the Long Term

Over the past several weeks, we’ve been picking apart procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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The Wide Scope of Cloud Offerings Gives Businesses Great Opportunity

The Wide Scope of Cloud Offerings Gives Businesses Great Opportunity

Cloud computing is turning into a tool that is universally used by businesses to enhance remote access and provide the scalability for tools that allow a business to get the best bang for their buck. This month, we’ll describe how modern cloud computing works and why it is such a huge potential benefit for your business.

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In Battle Employee vs. AI, Everyone Can Be a Winner

In Battle Employee vs. AI, Everyone Can Be a Winner

For many years now, there’s been a bit of a fear of AI—artificial intelligence—in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who (amongst his accomplishments in computing) created what we know as the Turing Test as a means of gauging how intelligent a computer is. 

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One Up Solutions Northwest
8060 SW Pfaffle street Suite 108
Tigard, Oregon 97223