One Up Solutions Northwest Blog

One Up Solutions Northwest has been serving the Oregon area since 2003, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Importance of Passwords Cannot Be Ignored

The Importance of Passwords Cannot Be Ignored

Passwords protect nearly all of your accounts; or at least you hope that they do. Unfortunately, making a super-secure password that’s easy to remember can be harder than people expect. Oftentimes, it feels like you are constantly solving a puzzle. So then, how do you create passwords that keep hackers out without driving yourself crazy? In this month’s newsletter, we discuss this very problem.

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Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Fight Back Against Downtime with Proactive Maintenance

Fight Back Against Downtime with Proactive Maintenance

It’s natural for businesses to rely on their tools, like IT, to achieve success, but if you don’t take care of your systems, it could lead to downtime. You can bypass many of these challenges with the right approach to technology maintenance. We want to highlight some of the proactive methods you can use to keep downtime to a minimum.

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Tip of the Month: Using Email While Prioritizing Safety and Security

Tip of the Month: Using Email While Prioritizing Safety and Security

You probably use your email every day without even thinking about it. Email is, however, one of the main places hackers go when they want to steal personal information. Here are three easy steps you can take to keep your email secure.

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Deal with These Three Issues to Avoid Most Printer Problems

Deal with These Three Issues to Avoid Most Printer Problems

Printers… they’re the tech we love to hate, especially when they just don’t work right. You’d think a device with one main job could handle it! So, why do printers mess up so often? Here’s a look at the main reasons why printers fail. Usually, it’s because of one of these three things: software issues, problems with the paper and ink, or connection issues.

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Cybersecurity Isn’t a Product, It’s a Strategy

Cybersecurity Isn’t a Product, It’s a Strategy

Modern businesses—just like yours—cannot and should not operate without robust cybersecurity protections. This is a point we will emphasize at every opportunity. Let’s explore why security is so crucial and what steps you need to take to safeguard your business.

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Prepare for the Worst so It Doesn't Sink Your Business

Prepare for the Worst so It Doesn't Sink Your Business

A disaster can strike when you least expect it. It doesn’t matter how small or large your business is; there is always the possibility that your company could have to deal with the technological fallout of a disaster. Here are four ways you can prepare for that inevitable day.

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Master Your Email with These Tips

Master Your Email with These Tips

For most people, their email inbox can get pretty intimidating. You miss a day of work for personal reasons and you probably need to schedule about double the time getting to all of the updates, responses, and junk that comes in in a short amount of time. In this month’s newsletter we thought we’d go through a few tips that can help anyone better manage their email and keep their accounts secure.

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Three Best Practices to Avoid Getting Hacked

Three Best Practices to Avoid Getting Hacked

Data breaches can cripple companies and can come from a lot of different directions. They can be the result of phishing attacks where your staff unwittingly gives hackers access to your business’ resources. It can come from a brute force attack where hackers use innovative tools to break into your network. It can even be the work of disgruntled employees who use their access to steal company data. This month, we want to outline the top three things you can do to keep your business from being hacked. 

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Social Engineering is Not a Risk to Underestimate

Social Engineering is Not a Risk to Underestimate

Cybercriminals will do anything they can to get what they want. They will lie and cheat to break into an organization’s network and siphon off the data or gain control. One of the most utilized tactics that cybercriminals use today is called social engineering. This month, we will discuss social engineering and how it puts everything you work for in jeopardy. 

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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Some of the Best Practices for Internal File Sharing

Some of the Best Practices for Internal File Sharing

Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly impact collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Let’s explore several best practices your organization can adopt to optimize file-sharing.

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Important Steps For Improving Customer Satisfaction

Important Steps For Improving Customer Satisfaction

The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships. 

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Avoiding Tech Neck

Avoiding Tech Neck

The strain on people’s bodies isn’t always taken seriously when someone works at a computer. Still, many official studies suggest that desk jobs can have a radical and rather negative effect on the health of individuals. One common ailment is what is called “tech neck.” Tech neck is a term that describes neck pain and damage stemming from looking down at computers or mobile devices for prolonged periods. To avoid tech neck, you can follow these helpful tips.

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Improve Your Collaboration Through Technology Solutions

Improve Your Collaboration Through Technology Solutions

With collaboration remaining an important component of any successful business, it’s important to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Today, we want to discuss some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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Blank Emails are a Sign of Dangerous Spam

Blank Emails are a Sign of Dangerous Spam

We talk a lot about phishing. What it is, what it does, and perhaps most critically, what it looks like. However, have you ever expected a phishing email to look like… nothing? As in, a completely blank message?

If you answered, “no,” that’s exactly what today’s cybercriminals are counting on.

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What Does Effective Security Training Involve Nowadays?

What Does Effective Security Training Involve Nowadays?

One major aspect of your business’ security is how well your team is trained to preserve it. Let’s go over some of the aspects that you need to be sure you address as you educate your team.

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Incorporating Insights From Enterprise Companies Can Benefit Your Business’ Security

Incorporating Insights From Enterprise Companies Can Benefit Your Business’ Security

Businesses cannot afford to grow complacent with their network security, as it could make a significant difference between falling prey to an attack and remaining secure. The process of securing a network must be looked at holistically, from top to bottom. This idea of enterprise security is not new, but even a small business needs to keep it in mind, and these solutions are more accessible than you might think.

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Perfecting Productivity, Part Four: Promoting Productivity in Your Business

Perfecting Productivity, Part Four: Promoting Productivity in Your Business

So, at this point, we’ve talked about what productivity is, how it can be measured, and how to protect it from what could potentially impact it negatively. To bring this brief series to a close, let’s talk about the things you can do to maximize it as much as possible for your business’ benefit.

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Perfecting Productivity, Part One: Prescribing Productivity

Perfecting Productivity, Part One: Prescribing Productivity

Productivity has been, is now, and likely will forever be heralded as one of the preeminent goals for any business. As such, it makes sense to understand as much as we can about it. To do so, we’ll be examining a different aspect of productivity for the next few weeks.

First up: what is productivity, in the first place?

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One Up Solutions Northwest is proud to announce the launch of our new website at www.1upnw.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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One Up Solutions Northwest
8060 SW Pfaffle street Suite 108
Tigard, Oregon 97223